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Frequently Asked Questions

Your Community Pharmacy Serving Saint Cloud, Kissimmee, and Orlando

Specialized in home delivery and personalized care for homebound patients, we bring pharmacy services directly to your doorstep throughout Central Florida.

Home Delivery
Free for Homebound Patients
Service Hours
Mon-Fri: 9AM - 7PM
Service Areas
Saint Cloud • Kissimmee • Orlando
Same-Day Delivery Available
Medicare/Medicaid Accepted
24/7 Phone Support

Frequently Asked Questions

A homebound community pharmacy is designed to serve patients who may have mobility limitations or other conditions that make it difficult to visit a traditional pharmacy. At Ebenezer Pharmacy, we provide essential pharmacy services directly to your home, ensuring that you get the medication and support you need without needing to leave the comfort of your home.
We proudly serve the communities of Saint Cloud, Orlando, and Kissimmee, Florida. Our delivery services are available to patients within these areas, ensuring you receive timely and reliable care at home.
Getting your medications delivered is simple. Just contact us by phone, submit a prescription request through our website, or ask your healthcare provider to send your prescription directly to Ebenezer Pharmacy. We’ll arrange delivery right to your door, so you can receive your medication without the hassle of traveling.
Ebenezer Pharmacy offers a range of home health support services to make managing your medications easy and convenient. They provide timely prescription delivery, Medication Therapy Management (MTM) to review and optimize your medications, and auto-refill options so you never run out. For eligible patients, they also offer at-home immunizations like flu shots. Their diabetes care includes essential tools and guidance, and you can access personalized consultations with pharmacists by phone or video to address any health concerns—all from the comfort of your home.
Yes, Ebenezer Pharmacy offers at-home immunizations for eligible patients. Whether you need a flu shot, pneumonia vaccine, or other routine immunizations, our pharmacists are trained to provide these services safely in the comfort of your home.
You can order a refill by calling Ebenezer Pharmacy, visiting our website, or setting up automatic refills. Once we receive your refill request, we’ll prepare your medication and arrange for prompt delivery to your home in Saint Cloud, Orlando, or Kissimmee.
Absolutely. Medication Therapy Management (MTM) is one of our key services. Our pharmacists will review your medications with you to check for potential interactions, ensure you understand your treatment, and answer any questions you have about your prescriptions.
If you have questions, we’re here to help. You can reach out to our pharmacists by phone or request a virtual consultation to discuss any concerns about your medications, side effects, or health conditions. At Ebenezer Pharmacy, we prioritize patient education and safety.
Transferring your prescriptions is easy. Simply call us with your current pharmacy’s information, and we’ll handle the transfer process. You can also request a transfer through our website. Once your prescriptions are transferred, we’ll coordinate delivery to your home.
Yes, Ebenezer Pharmacy specializes in diabetes care for homebound patients. We provide diabetes education, medication, and supplies, such as glucose monitors and test strips. Our pharmacists can also help create a diabetes management plan tailored to your lifestyle and health needs.
Delivery is a core part of our services as a homebound pharmacy. Depending on your location in Saint Cloud, Orlando, or Kissimmee, delivery is complimentary. Contact us directly to learn more about delivery options and any applicable costs.
Yes, your doctor can send prescriptions directly to us. Simply ask them to forward your prescription to Ebenezer Pharmacy, and we’ll take care of the rest, including delivering your medication right to your door.
Managing multiple medications can be challenging, so we offer medication synchronization to align all your prescriptions to a single refill date. This simplifies the process, so you only receive one delivery for all your medications, making it easier to stay on track.
Setting up automatic refills is easy with Ebenezer Pharmacy. Contact us, and we’ll enroll your prescriptions in our auto-refill program. This way, your medications are refilled and delivered automatically, ensuring you always have what you need.
Ebenezer Pharmacy serves anyone who prefers or requires at-home pharmacy services. We are especially beneficial for seniors, those with limited mobility, chronic conditions, or patients who are homebound and located in Saint Cloud, Kissimmee, and Orlando.
If you miss a dose, refer to the instructions provided by your doctor or the pharmacist. For any concerns, call Ebenezer Pharmacy, and our pharmacists will guide you on the best way to safely continue your medication.
Ebenezer Pharmacy offers basic compounding services for patients needing customized medication formulations. Speak with one of our pharmacists to see if compounding can benefit your specific treatment needs.
You can reach us by phone, email, or through our website. Our team is ready to answer any questions you may have and provide you with the support you need to manage your health at home.

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Serving Three Major Locations
Saint Cloud
Kissimmee
Orlando

If you're looking for a pharmacy that truly cares, look no further than Ebenezer Pharmacy.